Shipping policy

Thank you for choosing oppomobile.co.in. As an Authorized Distributor of OPPO products in India, we are committed to delivering your smartphones and accessories safely, securely, and as quickly as possible.
We exclusively ship within the territory of India. Please review our shipping and delivery terms below.

1. Order Processing & Handling Time

  • All orders are processed and prepared for dispatch within 1 to 2 business days (Monday to Saturday).
  • Order Cut-off Time: Orders placed before 2:00 PM (IST) will begin processing on the same business day. Orders placed after 2:00 PM or on Sundays/Public Holidays will be processed on the next working day.

2. Shipping Rates & Transit Times

We partner with India’s leading domestic courier services (including Blue Dart, Delhivery, Xpressbees, and DTDC) to ensure reliable delivery.

We offer Free Standard Shipping on all orders across India. There are no hidden handling fees or surprise charges at checkout.

Region / Destination Estimated Transit Time Shipping Cost
Metro Cities (Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad) 2 - 4 Business Days FREE
Rest of India (Tier 2/Tier 3 Cities & Other States) 4 - 7 Business Days FREE
Please note: Transit times are estimates provided by our logistics partners. Deliveries to remote areas (e.g., North-East India, Jammu & Kashmir) may take up to 7-10 business days.

3. Order Tracking

Once your OPPO device has been handed over to the courier partner, you will receive a shipping confirmation email and SMS containing your Tracking Number (AWB) and a direct tracking link. You can track your package's real-time journey on our website or directly on the courier partner’s official portal.

4. Shipment Damage & Insurance

Every high-value OPPO smartphone shipped from our warehouse is securely packed in tamper-proof packaging.

  • If you receive a package that appears to be heavily damaged, torn, or tampered with by the courier, please refuse to accept the delivery and contact our customer support immediately.
  • If you find internal physical damage after opening an intact box, please report it to us within 48 hours of delivery with unboxing video/photos via email at support@oppomobile.co.in.

5. Undeliverable Orders / Wrong Address

We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer. If a package is returned to our warehouse due to an incorrect address or multiple failed delivery attempts by the courier, we will contact you to arrange re-delivery (additional shipping charges may apply).

6. Contact Information

For any inquiries regarding your shipment status, please feel free to reach out to our dedicated support team:

  • Company Legal Name: INM COMMUNICATION PRIVATE LIMITED
  • Support Email: support@oppomobile.co.in